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Oracle ERP Cloud Recognized as the Only Leader in Gartner Magic Quadrant Report

Tue, 2019-01-29 07:00
Press Release
Oracle ERP Cloud Recognized as the Only Leader in Gartner Magic Quadrant Report Cloud ERP offering recognized for completeness of vision and highest for ability to execute

Redwood Shores, Calif.—Jan 29, 2019

Oracle today announced Oracle ERP Cloud has been named a Leader in Gartner’s Magic Quadrant for Cloud ERP for Product-Centric Midsize Enterprises research report. Out of 14 products evaluated, Oracle ERP Cloud is listed as the only Leader in the Gartner analysis. A complimentary copy of the report is available here.

Gartner notes that “Leaders demonstrate a market-defining vision of how ERP product-centric systems and processes can be supported and improved by moving them to the cloud. They couple this with a clear ability to execute this vision through products, services and go-to-market strategies. They have a strong presence in the market and are growing their revenues and market shares. In the cloud ERP suite market, Leaders show a consistent ability to win deals with organizations of different sizes, and have a good depth of functionality across all areas of operational and administrative ERP. They have multiple proofs of successful deployments by customers based in their home region and elsewhere. Their offerings are frequently used by system integrator partners to support business transformation initiatives.”

“Our focus on creating a complete and innovative financial, operational, manufacturing and supply chain solution delivered natively on the Cloud is helping organizations of all sizes and across all industries drive better business outcomes,” said Rondy Ng, senior vice president, Oracle Applications Development. “We are proud to deliver on our promises for Oracle ERP Cloud and are very pleased to be recognized by Gartner as the sole Leader in this report. We believe this acknowledgement further validates Oracle’s commitment to delivering continuous innovation in our market-leading ERP Cloud for our customers.”

Oracle ERP Cloud includes complete ERP capabilities across Financials, Procurement, and Project Portfolio Management (PPM), as well as Enterprise Performance Management (EPM), and Governance Risk and Compliance (GRC). Together with Supply Chain Management (SCM) and native integration with the broader Oracle SaaS portfolio for Human Capital Management (HCM) and Customer Experience (CX), Oracle offers customers a practical, business-driven, rapid adoption path forward.

Oracle’s broad portfolio of financial management and planning cloud offerings have garnered industry recognition. Oracle ERP Cloud was named a Leader in Gartner’s most recent “Magic Quadrant for Cloud Core Financial Management Suites for Midsize, Large and Global Enterprises”, while Oracle was also positioned in the Leaders quadrant for the 2018 “Magic Quadrant for Cloud Financial Planning and Analysis Solutions” and in the 2018 “Magic Quadrant for Cloud Financial Close Solutions.”

Gartner, Magic Quadrant for Cloud ERP for Product-Centric Midsize Enterprises, Mike Guay, John Van Decker, et al., 31 October 2018. Gartner, Magic Quadrant for Cloud Core Financial Management Suites for Midsize, Large and Global Enterprises, John Van Decker, Robert Anderson, Mike Guay, 29 May 2018. Gartner, Magic Quadrant for Cloud Financial Planning and Analysis Solutions, Christopher Iervolino, John Van Decker, 24 July 2018. Gartner, Magic Quadrant for Cloud Financial Close Solutions, John Van Decker, Christopher Iervolino, 26 July 2018.

Contact Info
Bill Rundle
Oracle PR
+1 650 506 1891
bill.rundle@oracle.com
Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Oracle

The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia. For more information about Oracle (NYSE:ORCL), please visit us at www.oracle.com.

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Bill Rundle

  • +1 650 506 1891

New Oracle Utilities Opower Cloud Service Enables Utilities to Engage Customers at the Grid Edge

Tue, 2019-01-29 07:00
Press Release
New Oracle Utilities Opower Cloud Service Enables Utilities to Engage Customers at the Grid Edge Aids utilities in becoming trusted advisors to customers adopting solar and other distributed energy resources

Redwood Shores, Calif.—Jan 29, 2019

As emerging energy sources—such as solar—compel customers to become more active participants in the grid, their energy management needs are getting more complex. Oracle is equipping utilities to serve as trusted advisors to these increasingly active customers with its new Oracle Utilities Opower Distributed Energy Resources Customer Engagement Cloud Service.

Available today, the offering initially provides rooftop solar customers helpful insight into their utility bills and energy savings and will expand to address other types of distributed energy resources (DERs) in the future such as electric vehicles and residential battery storage.

Oracle Utilities Opower DER Customer Engagement is one of four new products and more than 100 new features in the Opower platform, the industry’s leading suite of customer engagement and energy efficiency cloud services. To learn more, visit today’s release here.

According to Wood Mackenzie, “Solar is the second fastest growing resource after natural gas in the U.S., and residential solar has grown by 500+MW every quarter over the last four years.” However, many early adopters have been dismayed with their expectation of utility bill savings versus the reality. This is resulting in an influx of calls to their utility provider, which have proven to be up to $8 more expensive and considerably longer than non-solar related calls.

Based on extensive research into the solar customer journey, Opower DER Customer Engagement addresses these challenges by providing utility customers with a personalized set of insights and recommendations relating to their overall energy generation, usage, and resulting bill.

“Engaging with our customers and providing them clear, consistent information about their energy consumption and production is critical,” said Feltrin Davis, Manager, Business Intelligence and Data Analytics Smart Energy Services, Exelon. “With Oracle, we have been able to regularly deploy new web tools for our solar/net energy meter customers and are updating them frequently to ensure we are providing the best experience possible.”

With Opower, Utilities can now send new solar customers onboarding communications explaining what to expect and how solar billing works. And new or existing customers can leverage online tools and insights to understand their net energy consumption. In addition, solar customers will also have a simple overview of their bills and a comparison of how their energy costs have changed since adopting solar. As a result, customers are happier and utilities reduce expensive call center volume.

“As distributed energy resources continue to rise, consumers are becoming more active and in control of their energy footprint – both as users and producers,” said Dan Byrnes, SVP of product development, Oracle Utilities. “They are looking to their utility to help guide them throughout this journey and provide the clear, accessible insights they need to make more informed decisions. This innovation is a critical step forward in enabling the kind of deeper relationship between utilities and their customers which is essential as the industry moves towards a more customer-centric grid model.”

This offering—the only of its kind on the market—is powered by the world’s largest residential energy data analytics platform with over 1.6 trillion meter reads from more than 60 million households and businesses, across 100 utilities.

Contact Info
Kris Reeves
Oracle Corporation
+1 925 787 6744
kris.reeves@oracle.com
Wendy Wang
H&K Strategies
+1 979 216 8157
wendy.wang@hkstrategies.com
About Oracle

The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

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Kris Reeves

  • +1 925 787 6744

Wendy Wang

  • +1 979 216 8157

Oracle Utilities Opower Innovations Help Utilities Connect with Every Customer

Tue, 2019-01-29 07:00
Press Release
Oracle Utilities Opower Innovations Help Utilities Connect with Every Customer With more than 100 enhancements to the Opower platform, Oracle empowers utilities to better engage customers as they turn to diverse and dynamic energy sources and rate programs

Redwood Shores, Calif.—Jan 29, 2019

The Oracle Utilities Opower customer engagement platform now includes four entirely new experiences and over 100 innovations for utilities to connect with every residential customer. These enhancements deliver measurable results at scale: cost-effective energy savings, satisfied customers, lower service costs, new revenue streams, and more connected homes.

“With the rise in dynamic rates, complex bills, and consumer technology on the grid edge, serving the diverse needs of today’s utility customers is becoming increasingly complex,” said Dan Byrnes, SVP of product development, Oracle Utilities. “Point solutions only serve small pockets of customers. With the latest release of the Opower platform, utilities can connect with every customer to increase engagement and satisfaction, drive down service costs, and balance demand on the grid.”

Since breaking onto the scene more than a decade ago, the Opower platform has continued to stand as the most complete and effective customer engagement platform in the utility industry. This latest release expands Opower even further with four new digital customer experiences. Each new offering leverages machine learning to render actionable energy insights, and experimental program design to deliver measurable results.

“Oracle’s latest improvements to its Opower platform demonstrate the company’s ability to continue distinguishing itself as a leader in home energy management, as well as its commitment to innovation and helping customers achieve savings as scale,” says Paige Leuschner, research analyst at Navigant Research.

The new experiences include:

  • Distributed Energy Resources (DER) Customer Engagement: self-service customer web tools and alerts to help utilities effectively serve customers with distributed energy resources such as solar. To learn more, visit today’s release here.
  • Behavioral Load Shaping: a personalized, digital experience that enables utility customers on dynamic rates to shift their energy use away from daily peaks and control their complex bills.
  • Digital Self Service Transactions: a suite of embeddable web and mobile features for utility customers to start service, pay their bills and manage their accounts, all natively integrated with Oracle Utilities’ market-leading customer information system (CIS).
  • AMI Customer Education Reports: multi-channel reports to educate and engage utility customers during a smart meter rollout, with new insights and recommendations for managing their energy use.
 

This release also includes more than 100 new features to amplify demand side management and customer care results, including:

  • Adaptive Intelligent Recommendations: Opower recommendations learn and adapt to each customer’s disaggregated end use and cross-channel engagement patterns. An expanded library of recommendations can influence over 4 TWh of energy-saving behavior every year and create a halo effect of 15 percent more participation in utility programs.
  • Digital Energy Reports: Email Home Energy Reports have been upgraded with a dozen behavioral insight modules and new configurable content options to make them more dynamic and feature-rich than paper reports.
  • Embedded Web 2.0 Insights: Visual energy insights for utility web and mobile apps now render with more speed, reliability, and styling control than ever before to improve time on site by 25 percent.
  • Unauthenticated Online Audits: Frictionless online audits allow customers to securely access the Opower audit with a single tap or click and potentially double their behavioral energy savings.
  • Dynamic Campaigns: Platform tools to rapidly curate targeted marketing across the Opower experience and drive adoption of utility programs and products—such as connected home devices—at up to a 61 percent higher rate than traditional and digital advertising.
  • Proactive Billing Alerts: With new weather insights, dual fuel support, and customer-set budget goals, these upgraded alerts deliver digital energy savings and reduce high bill calls by up to 22 percent.
  • Connected Home and Enterprise Integrations: Mature APIs and a growing library of integrations into Oracle customer, meter, and marketing applications and third-party connected home platforms make it easy to plug Opower into core utility operations, engage customers through digital assistants, and enable smart home device control.
 

“Customers trust their utility for advice how to: save energy, control their bills, adopt new technologies and use them well. With these new innovations, we’re helping utilities connect it all for their customers,” said Byrnes. “And we’re just getting started.”

Contact Info
Kris Reeves
Oracle Corporation
+1 925 787 6744
kris.reeves@oracle.com
Wendy Wang
H&K Strategies
+1 979 216 8157
wendy.wang@hkstrategies.com
About Oracle

The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Kris Reeves

  • +1 925 787 6744

Wendy Wang

  • +1 979 216 8157

MINA Group Continues to Redefine the Dining Experience with Oracle

Tue, 2019-01-29 07:00
Press Release
MINA Group Continues to Redefine the Dining Experience with Oracle Simphony Point of Sale Platform and Oracle MICROS Hardware Power Leading Restaurant Group’s New The Street Food Hall Concept in Hawaii

Redwood Shores, Calif.—Jan 29, 2019

The MINA Group is continually testing the boundaries of restaurants and opportunities to transform the fine dining experience, bringing new flavors to customers across the world. No better example of this philosophy is the group’s innovative The Street Food Hall concept in Waikiki, Hawaii. Powered by the Oracle Food and Beverage Simphony restaurant management platform and Oracle MICROS 600 series point-of-sale devices, the hall brings together 10 globally-inspired food stations, enabling visitors to taste multiple cuisines in a casual, festive setting.

An ambitious project aimed at providing an ever-changing dining experience for guests, MINA Group operates each of these stations separately led by individual chefs with an evolving menu. With the regular launch of new concepts, effectively managing restaurant operations is critical to ensuring a consistent focus on service. Oracle was selected for its ability to manage each station as its own revenue center while aggregating analysis of the entire venue; providing durable hardware that can meet the demands of kitchen environments; and minimizing technology complexity, allowing the creativity of MINA Group and its chefs to shine.

“As operators, we’ve had the opportunity to work with several different POS systems where we weren’t able to be as omnipresent as we’d like to be in order to have an intimate knowledge of what was going in our restaurants,” says Patric Yumul, president MINA Group. “The choice was clear to go with Oracle Simphony Cloud because of their reliability, data, and ability to see how the entire operation is doing and how our marketing efforts are working.”

Oracle Food and Beverage has long collaborated with MINA Group, with the Oracle MICROS point of sale solutions utilized at signature locations including MICHAEL MINA, PABU, RN74, International Smoke and The Mina Test Kitchen. MINA Group continues to implement Oracle solutions for their ability to meet the needs of the unique dining concepts – whether they be iconic fine dining establishments with thousands of wine options, multiple quick service menus within a single establishment, or new restaurants evolved out of The MINA Test Kitchen.

“MINA Group is a true innovator among restaurant management companies with an unprecedented breadth of unique concepts,” said Simon de Montfort Walker, senior vice president and general manager, Oracle Food and Beverage. “With The Street Food Hall in Waikiki, MINA Group is continuing to demonstrate the creative applications of Oracle Food and Beverage solutions. As the MINA Group continues to innovate new dining experiences, Simphony will prove to be a strategic investment that supports culinary creativity, differentiated service and streamlined operations.”

Contact Info
Valerie Beaudett
Oracle
+1.650.400.7833
valerie.beaudett@Oracle.com
About Oracle

The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia. For more information about Oracle (NYSE:ORCL), please visit us at www.oracle.com.

About Oracle Food and Beverage

Oracle Food and Beverage, formerly MICROS, brings 40 years of experience in providing software and hardware solutions to restaurants, bars, pubs, clubs, coffee shops, cafes, stadiums, and theme parks. Thousands of operators, both large and small, around the world are using Oracle technology to deliver exceptional guest experiences, maximize sales, and reduce running costs.

For more information about Oracle Food and Beverage, please visit www.Oracle.com/Food-Beverage

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

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Valerie Beaudett

  • +1.650.400.7833

Oracle Comments on Google's Petition for Review by the Supreme Court

Thu, 2019-01-24 16:25
Press Release
Oracle Comments on Google's Petition for Review by the Supreme Court

Redwood Shores, Calif.—Jan 24, 2019

“Google's petition for certiorari presents a rehash of arguments that have already been thoughtfully and thoroughly discredited. The fabricated concern about innovation hides Google's true concern: that it be allowed the unfettered ability to copy the original and valuable work of others as a matter of its own convenience and for substantial financial gain. This is not, and has never been, a valid justification for copying. Further, the purported ‘chill on innovation’ is a well known myth. Since the initial decision of the Federal Circuit (and agreement of the Solicitor General's Office) that the Oracle Java code copied by Google was copyright protected, the pace of innovation has only accelerated, spurring job creation and opportunity. Indeed, the sky is not falling on the software industry or technology industry in general. Oracle will continue its efforts to protect and grow its own innovations, as well as those of other innovators, by ensuring that the well established principles of copyright law are not subverted by anyone trying to cut corners. In major victories for software innovation, the Court of Appeals has twice sided with Oracle against Google. The Court of Appeals was correct each time. The Supreme Court should once again deny Google’s request to take the case.” —Oracle Executive Vice President and General Counsel Dorian Daley
Contact Info
Deborah Hellinger
Oracle
212.508.7935
deborah.hellinger@oracle.com
About Oracle

The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia. For more information about Oracle (NYSE:ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Deborah Hellinger

  • 212.508.7935

Café Anatolia Expands to New Locations with Oracle Cloud

Thu, 2019-01-24 07:00
Press Release
Café Anatolia Expands to New Locations with Oracle Cloud Oracle Food and Beverage Simphony Cloud Increases Speed of Service and Enhances Visibility Across Restaurants

Redwood Shores, Calif.—Jan 24, 2019

Café Anatolia, a New Zealand company specializing in Turkish cuisine sourced from fresh, locally grown produce, meat and poultry, has chosen Oracle to expand to new locations. With Oracle Food and Beverage Simphony Cloud, Café Anatolia has the technology platform it needs to easily scale and adapt to evolving business needs, gain clear visibility into operations across all sites and channels, and increase speed of service to its valued diners.  

“We have ambitious growth plans, and as we expand our Turkish Café concept across New Zealand, we need to provide our customers with the same quality of product and service that they have become accustomed to at our existing locations,” said co-founder, Munn Jony. “Oracle Simphony Cloud provides us with a single view into the operations of the business across all sites. This lets us make better business decisions faster, and ensures quality and speed of service. Along with this, Oracle also gives us the flexibility we need to integrate with other technology partners to innovate quickly and easily.”

Oracle Simphony Cloud provides Café Anatolia with one centralized system to manage operations across its restaurant locations. This allows integrated reporting and auditing for the management team, together with visibility into real-time, order-specific information. Minute-by-minute detail enables the chain to maximize revenue and profitability.

And as the platform integrates all digital channels including mobile payment, mobile ordering, digital loyalty and mobile applications into one centralized view, Café Anatolia can accelerate speed of service and enhance the overall experience for its customers. Simphony Cloud also provides Café Anatolia with a platform for continued innovation with the ability to easily integrate third-party solutions and products as the need arises.

“In today’s competitive market, restaurants are challenged to operate not only faster, but smarter, in order to meet customer’s rising expectations,” said Chris Adams, vice president strategy, Oracle Food and Beverage. “Oracle Simphony Cloud enables business operations to flow more cohesively, efficiently and profitably while greatly enhancing the overall customer experience.”

Café Anatolia has also implemented Oracle Food and Beverage Inventory Management, Reporting and Analytics and Gift and Loyalty to further their digital transformation.

Contact Info
Kris Reeves
Oracle
+1.925.787.6744
kris.reeves@oracle.com
Patty Oien
Blanc and Otus
patty.oien@blancandotus.com
About Oracle

The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia. For more information about Oracle (NYSE:ORCL), please visit us at www.oracle.com.

About Oracle Food and Beverage

Oracle Food and Beverage, formerly MICROS, brings 40 years of experience in providing software and hardware solutions to restaurants, bars, pubs, clubs, coffee shops, cafes, stadiums, and theme parks. Thousands of operators, both large and small, around the world are using Oracle technology to deliver exceptional guest experiences, maximize sales, and reduce running costs.

For more information about Oracle Food and Beverage, please visit www.Oracle.com/Food-Beverage

 
Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Kris Reeves

  • +1.925.787.6744

Patty Oien

Oracle Statement

Wed, 2019-01-23 12:50
Press Release
Oracle Statement

Redwood Shores, Calif.—Jan 23, 2019

"This meritless lawsuit is based on false allegations and a seriously flawed process within the OFCCP that relies on cherry picked statistics rather than reality. We fiercely disagree with the spurious claims and will continue in the process to prove them false. We are in compliance with our regulatory obligations, committed to equality, and proud of our employees."—Oracle Executive Vice President and General Counsel Dorian Daley
Contact Info
Deborah Hellinger
Oracle
212.508.7935
deborah.hellinger@oracle.com
About Oracle

The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia. For more information about Oracle (NYSE:ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Deborah Hellinger

  • 212.508.7935

Oracle Expands Cloud Business with Next-Gen Data Center in Canada

Thu, 2019-01-17 10:30
Press Release
Oracle Expands Cloud Business with Next-Gen Data Center in Canada New Toronto data center supports growing customer and partner demand for Oracle Cloud Infrastructure

Toronto—Jan 17, 2019

Oracle today announced the opening of a Toronto data center to support in region customer demand for Oracle’s public cloud, Oracle Cloud Infrastructure. Oracle’s next-generation cloud infrastructure offers the most flexibility in the public cloud, allowing companies to run traditional and cloud-native workloads on the same platform. With Oracle’s modern cloud regions, only Oracle can deliver the industry’s broadest, deepest, and fastest growing suite of cloud applications, Oracle Autonomous Database, and new services in security, Blockchain and Artificial Intelligence, all running on its enterprise-grade cloud infrastructure.

“Enterprises in the region still have limited ability to run mission-critical applications in the cloud and are struggling to attain the level of performance they have on-premises without a major overhaul,“ said Don Johnson, executive vice president, product development, Oracle Cloud Infrastructure. “With this new location Oracle is delivering on its promise to deliver even more customers with consistent high performance, low predictable pricing and the flexibility our cloud brings to the table.“

While cloud adoption has increased, many organizations are still hesitant to make the transition to the cloud due to security concerns and a desire to protect existing investments. First generation public cloud offerings were not architected to accommodate traditional application architectures. Oracle’s next-generation cloud infrastructure is built specifically to help organizations of any size run the most demanding workloads securely while delivering unmatched security, performance, and cost savings.

“Oracle’s innovative cloud technologies will help our commercial and public sector customers in the region transform their business and improve citizen services. The new Toronto data center is supporting the fast-growing customer demand for an enterprise-grade cloud in the region. Canada is a very strategic marketplace for Oracle and we are excited to continue to invest in the country,“ said Rich Geraffo, Executive Vice President, North American Technology Division, Oracle.

By the end of this year, the company plans to open additional regions in Australia, Europe, Japan, South Korea, India, Brazil, the Middle East, and the United States, including Virginia, Arizona, and Illinois to support public sector and Department of Defense customers. This expansion complements an existing Edge network consisting of more than 30 global locations and 300 plus sensors, providing Oracle customers with a comprehensive Internet performance data set, and deep edge services capabilities.

Supporting Quotes

“Our work with Oracle and Oracle Cloud Infrastructure FastConnect has been extremely successful in delivering customers with improved performance, enhanced control, flexibility, security and scalability to critical business data and functions. This new Toronto region will build on this success and support the growing customer demand for high performance, low cost cloud solutions.” – Bill Fathers, Chairman & CEO, Cologix

“Domtar makes products that people around the world rely on every day which is why it’s important for us to have technology we can rely on. We have selected Oracle Cloud Infrastructure to support our enterprise, mission-critical workloads so we can continue to our commitment of innovation for a sustainable and better future. The new region in the country we are based is a great development for us.” – Domtar

“At Frozen Mountain, we develop products that are relevant and effective in meeting business needs in a world of evolving technology. Frozen Mountain has been working with Oracle to help deliver clients and partners with the cloud infrastructure needed to meet the modern requirements of this connected world. We look forward to extending our footprint with Oracle Cloud Infrastructure to take advantage of the new Toronto region.” – Greg Batenburg, V.P. Business Development, Frozen Mountain

“LifeLabs continually harness its medical expertise to build the best test offering while investing in technology to transform the delivery of health care. We do provide value to the healthcare system while remaining responsive to changing environments and needs. As a trusted partner supporting patients, healthcare providers, corporate customers and entire provincial healthcare systems, we are working with Oracle to utilize the power of the cloud to innovate and ensure we create a culture of continuous improvement. We look forward to the continued collaboration with Oracle.”  Husam Shublaq, Director for Application Services, LifeLabs

“At McMaster, we strive for educational and operational excellence. We are excited about the opening of Oracle’s Toronto region. As we deliver on the McMaster IT Strategy and focus on providing the best possible solutions for our campus community, including students, researchers and faculty, we appreciate having additional delivery models to consider, including Oracle's cloud technology.” – Kevin de Kock, Director of Enterprise Solutions and Applications, McMaster University

“Seneca is focused on providing our students with great education that they will need to navigate and thrive in this exciting and evolving world. Utilizing all the cloud has to offer will help us continue to deliver our students and faculty with the technology they need to ensure the best education. We are thrilled about the new Toronto region Oracle is opening, and look forward to continuing to leverage it.” – Radha Krishnan, Chief Information Officer, Seneca College

“There is a huge demand from the Canada market for a public cloud offering customers can trust and one that meets the data sovereignty requirements in the region. We’re excited to see Oracle Cloud Infrastructure launching in Canada as a local region is paramount to Canadian organizations. We’re looking forward to working with Oracle to leverage this new region and help ensure we are delivering customers with a cloud that can handle the most complicated workloads.” – Ravi Reddy, CEO & President, SuneraTech

Contact Info
Danielle Tarp
Oracle
+1.650.506.2905
danielle.tarp@oracle.com
Nicole Maloney
Oracle
+1.650.506.0806
nicole.maloney@oracle.com
About Oracle Cloud Infrastructure

Oracle Cloud Infrastructure is an enterprise Infrastructure as a Service (IaaS) platform. Companies of all sizes rely on Oracle Cloud to run enterprise and cloud native applications with mission-critical performance and core-to-edge security. By running both traditional and new workloads on a comprehensive cloud that includes compute, storage, networking, database, and containers, Oracle Cloud Infrastructure can dramatically increase operational efficiency and lower total cost of ownership. For more information, visit https://cloud.oracle.com/iaas

About Oracle

The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia. For more information about Oracle (NYSE:ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Danielle Tarp

  • +1.650.506.2905

Nicole Maloney

  • +1.650.506.0806

Study: 89 Percent of Finance Teams Yet to Embrace Artificial Intelligence

Thu, 2019-01-17 02:00
Press Release
Study: 89 Percent of Finance Teams Yet to Embrace Artificial Intelligence Report by Association of International Certified Professional Accountants and Oracle shows 90 percent of finance teams do not have the skills to support digital transformation

Oracle OpenWorld London, United Kingdom —Jan 17, 2019

Finance teams lack the digital skillset to embrace the latest advancements in artificial intelligence, causing a negative impact on revenue growth, according to a new study from the Association of International Certified Professional Accountants (the Association) and Oracle (NYSE: ORCL). The study of more than 700 global finance leaders found that despite a clear correlation between the deployments of AI and revenue growth, 89 percent of organizations have not deployed AI in the finance function and only 10 percent of finance teams believe they have the skills to support the organization’s digital ambitions.

The report, titled “Agile Finance Unleashed: The Key Traits of Digital Finance Leaders highlights that 46 percent of tech-savvy finance leaders report positive revenue growth, compared with only 29 percent of tech-challenged leaders. Furthermore, organizations that have seen revenue growth are more likely to be deploying artificial intelligence compared to those where revenues are flat or declining. However, only 11 percent of finance leaders surveyed have implemented artificial intelligence in the finance function, and 90 percent say their finance team does not have skills to support enterprise digital transformation.

“For me, robotic process automation, advanced analytics, and machine learning are three legs of the same stool,” said John Merino, chief accounting officer at FedEx. “The combination of those technologies and the ability to deliver them in an agile manner without long lead times and extensive interface complexities creates a tremendous opportunity to capitalize on some really big efficiency gains in virtually every staff function. The big win for us is to liberate that time and move finance up the value chain in what it delivers to the organization.”

“Businesses are missing out on huge growth potential by failing to give finance teams the tools and training they need to make better corporate decisions,” said Andrew Harding FCMA, CGMA, chief executive of management accounting at the Association of International Certified Professional Accountants. “Cloud and emerging technologies like AI and blockchain drive efficiency and improve insight and accuracy, enabling finance leaders to step into a more strategic role in the business and improve the organization’s data-driven decision making. To make the most of these new technologies, finance teams need to simultaneously evolve the competencies of their staff in areas such as analytical thinking, decision-making and business partnering.”

Key Traits of Digital Finance Leaders: The report identifies three common traits of tech-savvy finance teams:

  • Modern Business Processes: According to the report, tech-savvy finance leaders use advanced technologies and establish ‘operational excellence’. For example, 86 percent of Digital Finance Leaders have a digital-first and cloud-first mindset, which gives them greater access to intelligent process automation and technologies such as artificial intelligence and Blockchain, which are commonly delivered via the cloud. Additionally, 73 percent centralize finance subject matter expertise in a global ‘Center of Excellence.’
  • Data Insights: Leading finance teams are able to connect data that was previously in disparate applications to uncover new insights. They are increasingly relying on AI to uncover hidden patterns, make recommendations, and learn continually from the non-stop flow of business data. The report shows that organizations that have seen positive revenue growth are more likely to be deploying AI compared to those where revenues are flat or have declined.
  • Business Influence: Leading finance teams have been able to move beyond reporting and are using data-driven insights to influence the direction of the business. With reduced time spent on manual reporting processes and armed with accurate and timely data, finance leaders are empowered to partner with the business, recommend new courses of action and influence business strategy.

“The cloud has significantly reduced the barrier to emerging technologies and is enabling organizations to introduce new business models and unique customer experiences that drive additional revenue streams,” says Kimberly Ellison-Taylor CPA, CGMA, global strategy leader, Cloud Business Group, Oracle and former chair of the Association and the American Institute of CPAs (AICPA). “Common benefits that our customers experience once in the cloud include reduced costs and improved efficiency, increased security, real-time and accurate reporting, deeper business insight and better decision-making. The confluence of benefits enables organizations to spend less time on low-value, time-intensive reporting and innovate faster than their competitors.”

The Association conducted in-depth interviews with CFOs and other top finance executives at companies around the globe. Included in that extensive and diverse group of participants were the following Oracle customers:

  • Addiko Bank
  • Blue Cross Blue Shield of Michigan
  • Highmark Health
  • Hungry Jacks
  • Instacart
  • RedMart
  • Rolls Royce
  • Royal Bank of Scotland
  • Stitch Fix
  • USEN Corporation
  • Western Digital

The full report can be downloaded at http://www.oracle.com/goto/agilefinance.

Contact Info
Bill Rundle
Oracle PR
1.650.506.1891
bill.rundle@oracle.com
Colette Sharbaugh
Association PR
1.202.434.9212
colette.sharbaugh@aicpa-cima.com
About the Association of International Certified Professional Accountants

The Association of International Certified Professional Accountants (the Association) is the most influential body of professional accountants, combining the strengths of the American Institute of CPAs (AICPA) and the Chartered Institute of Management Accountants (CIMA) to power opportunity, trust and prosperity for people, businesses and economies worldwide. It represents 667,000 members and students in public and management accounting and advocates for the public interest and business sustainability on current and emerging issues. With broad reach, rigor and resources, the Association advances the reputation, employability and quality of CPAs, CGMA designation holders and accounting and finance professionals globally.

About Oracle

The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia. For more information about Oracle (NYSE:ORCL), please visit us at www.oracle.com.

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Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Bill Rundle

  • 1.650.506.1891

Colette Sharbaugh

  • 1.202.434.9212

Eno Future Proofs Oracle Health Insurance Back Office

Wed, 2019-01-16 12:38
Press Release
Eno Future Proofs Oracle Health Insurance Back Office Health insurer poised to provide customers with optimal service while creating internal efficiencies at a lower cost

Redwood Shores, Calif.—Jan 16, 2019

Utrecht, 16 January 2019 - Health insurer Eno, based in the Netherlands, is switching to Oracle Health Insurance Back Office (OHI), a preferred solution in the market that will provide critical flexibility to its healthcare IT infrastructure.

Eno sought a replacement of its outdated back-office system that would meet its own requirements and those of regulators, while adding strategic value to the organization. It also needed a stable and future-proof solution that could scale with a number of products in its own special care product portfolio. Eno considered various options including custom development and the use of existing COTS solutions, but only OHI met Eno's overall requirements, and is a proven solution in the market to administer policies, process claims and financial settlement.

Theo Engels, director ICT and Care at Eno, noted, "To continue to be successful as a health insurer in the future, Eno wants to transform into an organisation with a digital heart. We want to adapt processes and systems to the requirements of our time and to focus on an optimal digital customer experience, both in sales and services.”

"With Oracle Health Insurance we offer Eno not only a complete, flexible and future-proof application that enables them to comply with legislation and regulations, but also enables an intensive collaboration with other OHI users that leads to joint value creation and a lower total cost of ownership," says Jaco Geels, OHI Senior Director Product Strategy and Services, Oracle.

Eno has selected Truston Solutions, a Gold level member of the Oracle PartnerNetwork(OPN), for the implementation of Oracle Health Insurance. Eno intends to start using the new platform in the 2019/2020 migration season.

Contact Info
Judi Palmer
Oracle
+1 650 506 0266
judi.palmer@oracle.com
About Eno

Eno is a health insurer based in Deventer and with a strong regional position. The company, founded in 1860, strives every day to make a substantial contribution to the health of its members. Eno does this by providing them—now and in the future—with appropriate, affordable and accessible care and by inspiring and facilitating them in their pursuit of optimal health.

About Oracle Insurance

Oracle provides modern, innovative technology that enables insurers to drive their digital transformation strategy forward. With Oracle’s flexible, rules-based solutions, insurers can simplify IT by consolidating individual and group business on a single platform, quickly deploy differentiated products, and empower their ecosystem to improve engagement with customers and partners. Learn more at oracle.com/insurance.

About Oracle PartnerNetwork

Oracle PartnerNetwork (OPN) is Oracle’s partner program that provides partners with a differentiated advantage to develop, sell and implement Oracle solutions. OPN offers resources to train and support specialized knowledge of Oracle’s products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to be recognized and rewarded for their investment in Oracle Cloud. Partners engaging with Oracle will be able to differentiate their Oracle Cloud expertise and success with customers through the OPN Cloud program – an innovative program that complements existing OPN program levels with tiers of recognition and progressive benefits for partners working with Oracle Cloud. To find out more visit: http://www.oracle.com/partners.

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Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

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Judi Palmer

  • +1 650 506 0266

Oracle Java Card Boosts Security for IoT Devices at the Edge

Wed, 2019-01-16 08:00
Press Release
Oracle Java Card Boosts Security for IoT Devices at the Edge Java Card 3.1 enables multi-cloud authentication and quickly deployed security to connected devices

Redwood Shores Calif—Jan 16, 2019

Wearable and consumer electronics are increasingly used for sensitive applications such as Near Field Communication (NFC) ticketing and payments, as well as tracking health data.

Oracle today announced the general availability of Java Card 3.1, the latest version of one of the world’s most popular and open application platform used to secure some of the world’s most sensitive devices. This extensive update provides more flexibility to help meet the unique hardware and security requirements of both existing secure chips and emerging Internet of Things (IoT) technologies. New features introduced with this release address use cases across markets ranging from telecom and payments to cars and wearables.

Java Card technology provides a secured environment for applications that run on smart cards and other trusted devices with limited memory and processing capabilities. With close to six billion Java Card-based devices deployed each year, Java Card is already a leading software platform to run security services on smart cards and secure elements, which are chips used to protect smartphones, banking cards and government services.

Java Card introduces features that make applications more portable across security hardware critical to IoT. This enables new uses for hardware-based security, such as multi-cloud IoT security models, and makes Java Card the ideal solution for tens of billions of IoT devices that require security at the edge of the network.

Emerging Applications for Java Card include:

  • Smart meters and industrial IoT Increasingly sophisticated IoT smart meters and IoT gateways use Java Card to authenticate smart city and corporate services while protecting individual device credentials.
  • Wearables – Wearable and consumer electronics are increasingly used for sensitive applications such as Near Field Communication (NFC) ticketing and payments, as well as tracking health data. Java Card helps to meet the security requirements of these devices while allowing the flexibility to add and update services.
  • Automotive – Car manufacturers can use strong Java Card-based security to help protect vehicle systems and sensitive data from physical and network attacks.
  • Cloud connected devices – Java Card in connected devices can enable access to 5G or NBIoT networks and offer strong authentication for the IoT cloud.
 

“Connected devices’ volumes are expected to increase in the upcoming years, posing an increasingly complex challenge as growth adds system complexity to the infrastructure handling device data,” said Volker Gerstenberger, President and Chair of the Java Card Forum. “Java Card 3.1 is very significant to the Internet of Things, bringing interoperability, security and flexibility to a fast-growing market currently lacking high-security and flexible edge security solutions.”

New features and capabilities include:

  • Deployment of edge security services at IoT speed – Java Card 3.1 allows the development of security services that are portable across a wide range of IoT security hardware, helping reduce the risk and complexity of evolving IoT hardware and standards. A new extensible I/O model enables applications to exchange sensitive data directly with connected peripherals, over a variety of physical layers and application protocols.
  • Dedicated IoT features – Java Card 3.1 introduces new APIs and updated cryptography functions to help address the security needs of IoT and facilitate the design of security applications such as device attestation. Uniquely, Java Card in IoT devices enables deployment of security and connectivity services on the same chip. Multiple applications can be deployed on a single card and new ones can be added to it even after it has been deployed.
  • Developer enhancements – Java Card includes a set of unique tools for developing new services and applications. An extended file format simplifies application deployment, code upgrade and maintenance. API enhancements boost developer productivity and the memory efficiency of applications in secure devices.
 

“Java Card is already used and trusted as a leading security platform for countless devices in the multi-billion-dollar smart card and secure element industry,” said Florian Tournier, Senior Director for Java Card at Oracle. “The 3.1 release enables the rollout of security and SIM applications on the same chip, allowing those services to be used on a large spectrum of networks from NB-IoT to 5G, and on a wide range of devices.”

To learn more about Java Card technology, please visit https://www.oracle.com/technetwork/java/embedded/javacard/overview/index.html

Contact Info
Alex Shapiro
Oracle PR
+1-650-607-1591
alex.shapiro@oracle.com
About Oracle

The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia. For more information about Oracle, please visit us at www.oracle.com.

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Alex Shapiro

  • +1-650-607-1591

New Study: Hey Alexa, 95% of Consumers Don’t Want to Talk to a Robot When Shopping

Tue, 2019-01-15 07:00
Press Release
New Study: Hey Alexa, 95% of Consumers Don’t Want to Talk to a Robot When Shopping Global study highlights huge disconnect between retailers and consumers and the role of new technologies in the shopping experience

National Retail Federation, New York, New York —Jan 15, 2019

 

People do not want to speak with robots while shopping in-store or online according to a new study conducted by Oracle NetSuite in partnership with Wakefield Research and The Retail Doctor, a retail consulting firm created by expert consultant and business mentor Bob Phibbs. The global study of 1,200 consumers and 400 retail executives across the U.S., U.K. and Australia found a huge disconnect between shopper demands and what retailers deliver in areas spanning the overall retail environment, social media, personalization and the use of advanced technologies such as chatbots, artificial intelligence (AI), and virtual reality (VR).

“These findings point to a clear and urgent need for better customer service,” said Bob Phibbs, CEO, The Retail Doctor. “No retailer wants their customers to be confused or anxious, yet more than half of respondents have felt that way while shopping. Customers will feel confident when they develop an emotional connection to the brand. This happens when retailers foster positive, helpful in-store interactions; contrary to popular belief, millennials want store employees to help them. With nearly every respondent reporting that they value brick-and-mortar stores, now is the time to craft every in-store interaction to keep shoppers coming back.”

Mind the Gap: Retailers and Consumer Are on Very Different Pages

Despite significant investments in enhancing the customer experience online and in-store, retailers are not able to keep up with rapidly changing customer expectations and this is creating a huge disconnect.

  • 73 percent of retail executives believe that the overall environment in retail stores has become more inviting in the past 5 years. Only 45 percent of consumers agree, with 19 percent stating it has become less inviting.
  • 80 percent of retail executives believe that consumers would feel more welcome if in-store staff interacted with them more. Less than half (46 percent) of consumers agree, with 28 percent noting they would feel more annoyed.
  • 79 percent of retail executives believe chatbots are meeting consumer needs. Two-thirds of consumers (66 percent) disagree, with respondents noting that chatbots are currently more damaging to the shopping experience than helpful.
  • Almost all (98 percent) retail executives think that engaging with customers on social media is important to building stronger relationships with them. Only 12 percent of consumers think it has a significant impact on the way they think or feel about a brand.
Personalization is Proving a Problem

Despite almost half of consumers (42 percent) – and almost two-thirds of millennials (63 percent) noting that they would pay more for improved personalization, only 11 percent of retail executives fully believe that their staff has the tools and information needed to give consumers a personalized experience. The gap between consumer demand for improved personalization and retailers’ ability to deliver is damaging the customer experience.

  • 80 percent of consumers do not feel they are provided with a personalized shopping experience both in-store and online.
  • More than half (58 percent) of consumers are uncomfortable with the way stores use technology to improve personalization in their shopping experience and almost half (45 percent) reported negative emotions when they receive personalized offers online.
  • The majority of consumers (53 percent) felt negative emotions the last time they visited a store; only 39 percent feel confident in retail stores today.
Shiny New Technologies Are Not the Silver Bullet

While retailers are aware that they don’t have the tools and information needed to meet rapidly changing customer expectations, the study found that hyped technologies such as AI and VR are not yet the answer.

  • Nearly all (90 percent) retail executives are not confident the use of advanced technologies to customize the shopping experience is meeting consumers needs.
  • 79 percent of retailer executives believe having AI and VR in stores will increase sales; only 14 percent of consumers believe the technologies will have a significant impact on their purchase decisions.
  • Almost all (98 percent) retail executives believe AI and VR will increase foot traffic; 48 percent of consumers do not think VR or AI would have any impact on how likely they are to go into a store.
A Simple and Streamlined Future

Despite the popularity of online shopping, physical stores aren’t going anywhere. As long as retailers keep the experience easy and seamless, consumers will keep shopping in-store.

  • Nearly all (97 percent) of consumers agree there is a need to go into a physical store to purchase items and the majority (70 percent) believe the most appealing retail stores have features that simplify and streamline the shopping experience.
  • The top features attracting consumers to physical stores are options consistent with online (36 percent), simpler store layouts (35 percent), staff orders on a mobile device (29 percent) and in-store kiosks that allow consumers to purchase products that are unavailable in-store (23 percent).
  • The top technology advancements that consumers want to utilize when shopping in-store or online are self-checkout kiosks (38 percent), VR try-on (23 percent) and mobile payments (15 percent). Only 5 percent of consumers selected robots and chatbots as the technologies they most want to utilize.

“Consumer expectations are not only rapidly changing, but exactly what expectations look like vary from person to person and moment to moment. This makes it incredibly hard for retailers to keep up,” said Matthew Rhodus, director of retail, Oracle NetSuite. “The results of this survey show that while the retail industry is often considered to be at the forefront of consumer experience innovation, there’s still a long way to go to meet shopper expectations. What this means is the opportunity for retailers to improve the relationship with consumers is tremendous.”

To read more about NetSuite’s insights into the report’s findings visit the Netsuite blog.

Methodology

For this survey, 1,200 consumers and 400 retail executives were surveyed around the overall retail environment, in-store and online shopping experiences and advanced technologies. Both retailers and consumers were surveyed from three global markets including the U.S., U.K. and Australia with retail executives representing organizations between $10-100 million in annual sales.

Contact Info
D’Nara Cush
Oracle NetSuite
6505068692
Dncush@netsuite.com
About Wakefield Research

Wakefield is a full-service market research firm that uncovers insights for brands to help them solve problems and grow their business. Wakefield Research is a partner to the world’s leading consumer and B2B brands, including 50 of the Fortune 100. Wakefield Research conducts qualitative and quantitative research in 70 countries. For more information, please visit https://www.wakefieldresearch.com.

About The Retail Doctor

The Retail Doctor is a New York-based retail consulting firm created by expert retail consultant and leading business mentor Bob Phibbs. With over 30 years of experience in retail, Bob has worked as a consultant, speaker, and entrepreneur, helping businesses revolutionize their brand and grow their success. Bob is also the author of three highly-praised books, including The Retail Doctor's Guide to Growing Your Business (WILEY). His clients include some of the largest retail brands in the world including Bernina, Brother, Caesars Palace, Hunter Douglas, Lego, Omega and Yamaha. For more information, please visit http://www.retaildoc.com.

About Oracle NetSuite

For more than 20 years, Oracle NetSuite has helped organizations grow, scale and adapt to change. NetSuite provides a suite of cloud-based applications, which includes financials / Enterprise Resource Planning (ERP), HR, professional services automation and omnichannel commerce, used by more than 16,000 customers in 203 countries and dependent territories. For more information, please visit http://www.netsuite.com.

Follow NetSuite's Cloud blog, Facebook page and @NetSuite Twitter handle for real-time updates.
 
About Oracle

The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia. For more information about Oracle (NYSE:ORCL), please visit us at www.oracle.com.

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Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

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D’Nara Cush

  • 6505068692

JOANN Stores Tailor Better Customer Experiences with Oracle

Tue, 2019-01-15 07:00
Press Release
JOANN Stores Tailor Better Customer Experiences with Oracle Oracle Retail and Marketing Solutions Deliver Cross Channel Intelligence to Help Largest Craft and Fabric Retailer in the U.S. Better Target and Engage Customers with Personalized Offers

National Retail Federation, New York, New York —Jan 15, 2019

JOANN Stores, one of the nation’s largest craft and fabric specialty retailer, has chosen Oracle to help create a modern experience with a 360-degree view of customer engagement. With Oracle, JOANN can better understand and engage customers across its omnichannel footprint, including leading web and mobile properties and more than 865 physical stores across the United States. Leveraging embedded data science and analytics, JOANN can create more personalized, targeted offers that generate demand across key market segments.

“Our customers expect a superior assortment of fabric and craft supplies from our stores, as well as expertise, guidance and inspiration from our Team Members,” said Steve Miller, SVP marketing & eCommerce at JOANN. “With Oracle Retail, our store teams will be able to seamlessly move between completing specific tasks and helping shoppers on the floor. And by more fully understanding our customers’ interests and buying history, we can suggest new projects in-store and deliver more personalized offers to drive engagement across channels.”

Together, Oracle Retail Xstore Point-of-Service, Oracle Retail Customer Engagement Cloud Service and Oracle Marketing Cloud will help JOANN streamline the management and execution of promotions, provide an innovative approach to customer discounts and coupons, and provide a competitive edge as the retailer continues to grow in the highly seasonal fabric and crafts industry.

“We are delighted to partner with JOANN Stores to extend their specialized shopping experience at scale. By adopting our modern platform for retail, JOANN Stores can create an endless aisle to fulfill and create consumer demand with more personalized and relevant offers,” said Mike Webster, senior vice president and general manager, Oracle Retail. “The new solutions will deliver value at corporate and store level through operational efficiencies with better quality and access to data.”

“With a complete suite of Oracle solutions JOANN is positioning to offer customers engaging and personalized service,” said Dale Grant, senior vice president global sales, Oracle Retail. “In a highly seasonal industry, having an accurate perspective on consumer needs is critical to optimizing margins and making the right inventory investments that drive sales.”

Contact Info
Matt Torres
Oracle
4155951584
matt.torres@oracle.com
About Oracle Retail

Oracle is the modern platform for retail. Oracle provides retailers with a complete, open, and integrated platform for best-of-breed business applications, cloud services, and hardware that are engineered to work together. Leading fashion, grocery, and specialty retailers use Oracle solutions to accelerate from best practice to next practice, drive operational agility and refine the customer experience. For more information, visit our website at www.oracle.com/retail.

About Oracle

The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia. For more information about Oracle (NYSE:ORCL), please visit us at www.oracle.com.

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Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Matt Torres

  • 4155951584

UK Retailer Matalan Selects Oracle to Map Inventory Against Consumer Demand

Mon, 2019-01-14 09:03
Press Release
UK Retailer Matalan Selects Oracle to Map Inventory Against Consumer Demand Homeware and Clothing Seller Creates Single Source of Truth with Holistic Retail Planning Solution

National Retail Federation, New York, New York—Jan 14, 2019

A leading clothing and homewares retailer Matalan has chosen Oracle to help maximize its data insights and improve inventory availability and customer service. Matalan’s dynamic growth, planned expansions, and evolving consumer demands across an omnichannel environment drove the need for an integrated planning solution that could provide a single source of truth for its business. With Oracle Retail Cloud solutions Matalan will be able to accurately map inventory assortments against consumer preferences and seasonal trends across 225 stores in the UK and 25 in international markets.

“We continue to invest in innovative technology and tools that enable us to present our customers with a fantastic product range that is accessible where and when they choose to shop,” said Howard Reed, Chief Technology Officer, Matalan.

Matalan continues to innovate more efficient retail experiences that support the needs of the modern family with late operating hours, free click and collect service and a wide assortment of products. As Matalan strives to become the omnichannel leader for family value, the team craved a more efficient approach to planning that would allow them to offer customers a broader range of products with iterative, coherent assortment plan. With the implementation of Oracle Retail Merchandise Financial Planning Cloud Service and Oracle Retail Assortment Planning Cloud Service, Matalan will be able to leverage a single version of truth for inventory and assortment planning, enabling the business to better align to customer preferences while expanding the assortment of relevant products at a macro and store level.

“Our SaaS solutions provide retailers like Matalan with a quick and consistent path to adopt innovations, standardize business processes, and leverage best practice templates through our continuous delivery model,” said Mike Webster, Senior Vice President and General Manager, Oracle Retail. “We look forward to continuing to support the Matalan team in their continued growth as they begin to capture the value of more dynamic inventory assortments for customers.”

Matalan has previously implemented Oracle Marketing Cloud to support online and in-store traffic levels with data-driven insights, build effective campaigns and tune the mobile experience.

Contact Info
Matt Torres
Oracle
4155951584
matt.torres@oracle.com
About Oracle Retail

Oracle is the modern platform for retail. Oracle provides retailers with a complete, open, and integrated platform for best-of-breed business applications, cloud services, and hardware that are engineered to work together. Leading fashion, grocery, and specialty retailers use Oracle solutions to accelerate from best practice to next practice, drive operational agility and refine the customer experience. For more information, visit our website at www.oracle.com/retail.

About Oracle

The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia. For more information about Oracle (NYSE:ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Matt Torres

  • 4155951584

Grupo Nazan Drives Seamless Shopping Experiences with Oracle Retail

Mon, 2019-01-14 09:01
Press Release
Grupo Nazan Drives Seamless Shopping Experiences with Oracle Retail Mexican Footwear Retailer Taps Oracle to Maximize Omnichannel Customer Engagement

National Retail Federation, New York, New York —Jan 14, 2019

Creating a seamless customer experience across channels, Grupo Nazan has embarked on a digital transformation initiative with Oracle. Grupo Nazan sells footwear brands Impuls, Destroyer, and Playa Mayoreo through 100 stores and wholesale channels in Mexico. With a business that was historically driven by catalog, the company recognized an opportunity to expand digitally and physically with the adoption of a modern retail platform. With Oracle, Grupo Nazan will be able to better reach customers on the channel of their choice, while gaining a centralized view of engagement.

The initiative is supported by a suite of Oracle Retail omnichannel solutions including: Oracle Retail Xstore Point-of-Service, Oracle Retail Customer Engagement, Oracle Retail Order Broker and Oracle Commerce.

“The Oracle Retail solutions will further strengthen our business, with the availability of real-time centralized information,” said Moises Macias Gonzalez, systems and logistics director, Grupo Nazan. “Today we have all the stores implemented. With the close integration between our systems and processes, we have the intelligence we need to reach and attract customers through the channels.”

“Grupo Nazan is inspiring the industry to look for new ways to improve customer experience. After completing their digital transformation, Grupo Nazan can better segment customers to provide more personalized and engaging promotions,” said Carlos Victoria, Vice President Latin America, Oracle Retail. “For example, a recent study showed that 85 percent of Mexican consumers expect granular tracking of their delivery status. With Oracle, Grupo Nazan can meet these kinds of customer expectations as they grow in an omnichannel environment.”

Grupo Nazan worked with Oracle PartnerNetwork Platinum level partner, SkillNet, based on their international Oracle Retail Xstore implementation and digital transformation experience.

“SkillNet conducted a capabilities assessment against our business needs. We took a balanced approach to implement best practices with a few modifications that made sense for our business,” said Javier Alvarado, Technology Project Manager, Grupo Nazan. 

Contact Info
Matt Torres
Oracle
415-595-1584
matt.torres@oracle.com
About Oracle Retail

Oracle is the modern platform for retail. Oracle provides retailers with a complete, open, and integrated platform for best-of-breed business applications, cloud services, and hardware that are engineered to work together. Leading fashion, grocery, and specialty retailers use Oracle solutions to accelerate from best practice to next practice, drive operational agility and refine the customer experience. For more information, visit our website at www.oracle.com/retail.

About Oracle

The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia. For more information about Oracle (NYSE:ORCL), please visit us at www.oracle.com.

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Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

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Matt Torres

  • 415-595-1584

Oracle and One Door Collaborate to Deliver Compelling In-Store Retail Experiences

Mon, 2019-01-14 09:00
Press Release
Oracle and One Door Collaborate to Deliver Compelling In-Store Retail Experiences Combination of Market Expertise, Artificial Intelligence, and Automation Enables Retailers to Optimize In-Store Merchandising and Maximize Sales

National Retail Federation Retail’s Big Show New York, New York—Jan 14, 2019

Oracle Retail and One Door™, a leading provider of cloud-based visual merchandising software, today announced they are collaborating to help retailers improve their in-store merchandising. By integrating the artificial-intelligence infused Oracle Retail Assortment Optimization Cloud Service and One Door Merchandising Cloud, retailers will be able to easily optimize store layouts and assortments, then automatically convert them into interactive, store-specific plans. With this new end-to-end capability, merchandising and store teams will be empowered to both create and execute localized, space-aware assortments that maximize returns at each store.

According to Gartner, Inc., “Retailers will use AI to improve and automate existing and new business processes, and to drive human creativity through deep learning and innovation.”1 Through this new partnership leading retailers can take advantage of Oracle’s AI capabilities and then leverage One Door automation to deliver personalized experiences at scale.

“Oracle is the modern platform for retail that lets brands accelerate their business to drive beyond best practice and focus on customer acquisition and interactions that deliver a lifetime of value,” said Jeff Warren, Vice President Solution Management, Oracle Retail. “This strategic collaboration empowers retailers to plan and optimize inventory strategically, communicate effectively with stores, confirm in-store execution and compliance, and deliver a tailored and high-quality customer experience.”

“By combining our visual merchandising and in-store capabilities with the strength of the Oracle Retail portfolio, we collectively deliver the first-of-its-kind end-to-end capability for merchandising transformation,” said Tom Erskine, CMO and SVP of Product, One Door, “We see the potential to broaden Oracle's already extremely comprehensive product portfolio and the Oracle Retail Reference Library, giving Oracle customers and prospects even more opportunity to affect the required transformation and change with a single vendor (Oracle).”

1 Gartner, Inc., Cool Vendors in AI for Retail, Robert Hetu and Miriam Burt, May 2, 2018

Contact Info
Matt Torres
Oracle
415-595-1584
matt.torres@oracle.com
About Oracle Retail

Oracle is the modern platform for retail. Oracle provides retailers with a complete, open, and integrated platform for best-of-breed business applications, cloud services, and hardware that are engineered to work together. Leading fashion, grocery, and specialty retailers use Oracle solutions to accelerate from best practice to next practice, drive operational agility and refine the customer experience. For more information, visit our website at www.oracle.com/retail.

About One Door™, Inc.

One Door™, Inc. is a leading provider of cloud-based visual merchandising software, optimizing merchandising at each store for the world’s leading brands. One Door is privately held, based in Boston, MA, and led by an experienced team of retail and technology visionaries. One Door™ Merchandising Cloud is the only application that combines product and promotional visual merchandising with store information, providing each store with a unique, unified, and interactive merchandising plan.  For more information, visit www.onedoor.com.

About Oracle

The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia. For more information about Oracle (NYSE:ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

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Matt Torres

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Oracle Retail Omnichannel Suite Innovations Power New Consumer Experiences

Sun, 2019-01-13 08:00
Press Release
Oracle Retail Omnichannel Suite Innovations Power New Consumer Experiences New Cloud Service, Greater Inventory Visibility and Mobile Reporting Help Retailers Engage Customers While Improving Operational Efficiency and Insights

National Retail Federation, New York, New York —Jan 13, 2019

Oracle Retail continues its momentum in enabling digital transformation in the retail community with the launch of Oracle Retail Xstore Office Cloud Service. The service centralizes all back-office elements of store operations, eliminating the need for data center investment, providing a faster implementation timeline and creating a more responsive business model attuned to shifts in consumer preferences. With Oracle Retail Xstore Office Cloud Service, retailers can continue to take advantage of cloud solutions while maintaining critical point-of-service functions on- premises.

“Historically retailers have been slow to upgrade their POS solutions, often waiting 5-7 years before considering an upgrade, which has thwarted their ability to keep pace and provide dynamic, engaging experience to their customers,” said Jeff Warren, Vice President, Oracle Retail. “By moving Xstore back office to the cloud, customers can benefit from a continuous cadence of innovation that enables lower their total cost of ownership through centralized services and store operations.”

New Omnichannel Suite Updates

Xstore Point-of-Service, which is operating today in more than 83 countries, is the cornerstone of the Oracle Retail Omnichannel Suite. The solution delivers a comprehensive set of customer and associate experiences that meet the expectations of today’s modern retailers.

“During the 2018 Holiday season, successful retailers relied on accurate inventory as the foundation for fulfilling omnichannel journeys and meeting customer demand,” said Chris Sarne, senior director of omnichannel strategy, Oracle Retail. “This new generation of cloud services provides a real-time view into critical enterprise data that is the foundation for great brand experiences for consumers.”

Today, the Oracle Retail Omnichannel Suite of solutions enables 64 different shopper journey combinations. As part of Oracle’s Omnichannel product portfolio, Oracle Retail Xstore Point of Service is pre-integrated with several cloud services, including Oracle Retail Customer Engagement, Oracle Retail Order Management, Oracle Retail XBRi Loss Prevention and Oracle Commerce Cloud offerings, enabling end-to-end omnichannel retailing. Additional updates to the Oracle Retail Omnichannel Portfolio of Solutions and Cloud Services include:

  • Mobility Enhancements: Retailers look to enable their associates to engage consumers sooner to drive interactions with the brand and deliver a higher level of service. Oracle Retail Xstore Point-of-Service can be deployed on thin client and mobile offerings to allow an associate to capture the sale at the point of intent. Additionally, the store associates and managers are equipped with reporting that enables faster and more efficient decision making.
  • RFID Integration: Many retailers have invested in RFID-based supply chain processes to help ensure the accuracy of supply right through to store inventory counting. To enable maintenance of the accuracy of stock position in the store, Oracle Retail Xstore Point-of-Service can extend the sales and returns processes to include RFID data and pass this upstream through services to supporting RFID enabled inventory systems.
  • Supporting Customer Experiences: As the retailers reinvent their brick and mortar footprints they are recognizing the value of the physical store as a vehicle to provide customers with unique experiences. With investment increasing in destination-based activities such as in-store coffee shops, candy and wine bars, the POS needs to address the requirements of these additional services without alternate software. Oracle Retail Xstore has extended functionality to address these evolving experiences, all within the same Xstore Point-of-Service code base.
  • Easier Workflow: Oracle enhanced the workflow of Oracle Retail Order Management Cloud Service to provide customer service with a more intuitive interface with coordinated and transparent outcomes to fulfillment consumer demand.
  • Customer Context: Oracle Retail Customer Engagement Cloud Service has adopted a role-based, modern user experience for better usability in supporting marketing operations and execution. The cloud service integrates to Oracle Retail Offer Optimization and taps into the productivity of artificial intelligence with integration to digital assistants.
  • Exploiting Science for Speed and Scale: Oracle Retail XBRi Loss Prevention can go directly from identifying exceptions, for example, excessive gift cards, refunds, and exchanges, to identifying either the account or the cashiers that are at risk, or leveraging machine learning to flag business anomalies. This means that loss prevention officers no longer have to chase down the data behind the risk report in order to determine who or what to investigate. Now more than ever, the ability to deliver best-in-class functionality to the field can happen in a fraction of the time required for an enterprise, on-premises solutions. Retailers can implement Oracle Retail Cloud Services in as little as seven weeks from provisioning.
  • Hardware Innovation: The Oracle Retail Xstore Suite has always offered a highly flexible deployment model that includes thick, thin, tablet, handheld options at the store. We are pleased to unveil a new self-service experience on an Oracle point-of-sale kiosk at NRF 2019.
 

Join Oracle Retail at NRF 2019 booth #2321 to demo these experiences.

Contact Info
Matt Torres
Oracle
415-595-1584
matt.torres@oracle.com
About Oracle Retail

Oracle is the modern platform for retail. Oracle provides retailers with a complete, open, and integrated platform for best-of-breed business applications, cloud services, and hardware that are engineered to work together. Leading fashion, grocery, and specialty retailers use Oracle solutions to accelerate from best practice to next practice, drive operational agility and refine the customer experience. For more information, visit our website at www.oracle.com/retail.

About Oracle

The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia. For more information about Oracle (NYSE:ORCL), please visit us at www.oracle.com.

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Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Matt Torres

  • 415-595-1584

Laura Ashley Customizes Online Retail Experiences Globally with Oracle Commerce Cloud

Fri, 2019-01-11 07:00
Press Release
Laura Ashley Customizes Online Retail Experiences Globally with Oracle Commerce Cloud Oracle helps international retailer seamlessly deliver custom products online to customers across the world

Redwood Shores, Calif.—Jan 11, 2019

Laura Ashley, an international lifestyle retailer, has selected Oracle Commerce Cloud to support its growing global online business. With Oracle Commerce Cloud, Laura Ashley is able to create seamless, integrated customer experiences across traditional and digital channels and enhance inventory management to meet growing demand for custom, one-of-a-kind goods online.

Laura Ashley sells custom furniture, home accessories, decorating and fashion products in stores throughout the UK, Ireland and France and franchisees in 29 territories globally. To further extend its growing online business, Laura Ashley began selling custom products online in 2001. With over one million combinations of made-to-order products at any given time, Laura Ashley needed more control over its online store to seamlessly deliver custom products to customers across the world. To manage this complexity and ensure it could deliver the best possible customer experience, Laura Ashley selected Oracle Commerce Cloud.

"Customers can see our products and customize them in store, but a growing number want the option to buy customized items online as well and this was adding significant complexity to our business,” said Colin Rice, chief information officer, Laura Ashley. “With Oracle Commerce Cloud, we have been able to streamline business processes and capitalize on the opportunity to sell custom goods online globally. Oracle Commerce Cloud was the only platform that could accommodate our needs and still give us room to grow.”

With Oracle Commerce Cloud, Laura Ashley has been able to redesign and internationalize its website so each territory can customize its online storefront. By enabling Laura Ashley to seamlessly integrate its inventory system and commerce platform, Oracle Commerce Cloud has provided a flexible platform that allows the company to control its front end, deliver personalized experiences at scale and build on its rapidly expanding online business, which has grown 23% percent in the last three years.

“In our 2018 consumer research study The New Topography of Retail, we discovered that 62 percent of European consumers declared a fast and responsive online experience as a top priority for their brand experience. Laura Ashley was looking for a commerce platform that gave its team the control and creativity to update the look and feel of its online store so it could continue to delight consumers with a seamless shopping experience,” said Dusan Rnic, regional vice president, Oracle Retail. “With the help of Oracle Commerce Cloud, Laura Ashley now owns its front-end experience and has been able to reduce management costs and the time it takes to deploy changes.”

Oracle Commerce Cloud is part of Oracle Customer Experience (CX) Cloud, which empowers organizations to take a smarter approach to customer experience management and business transformation initiatives. By providing a trusted business platform that connects data, experiences and outcomes, Oracle CX Cloud Suite helps customers reduce IT complexity, deliver innovative customer experiences and achieve predictable and tangible business results.

Be sure to visit Oracle’s booth #2321 at the NRF Big Show, January 13-15, 2019. Learn more about Oracle Retail here.

Contact Info
Kimberly Guillon
Oracle
209.601.9152
kim.guillon@oracle.com
About Oracle

The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia. For more information about Oracle (NYSE:ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates.

Talk to a Press Contact

Kimberly Guillon

  • 209.601.9152

San Francisco Giants and Oracle Announce “Oracle Park”

Thu, 2019-01-10 10:00
Press Release
San Francisco Giants and Oracle Announce “Oracle Park” New Partnership and Naming Rights Agreement to Fuel Innovative Fan Experience

Redwood Shores, Calif.—Jan 10, 2019

The San Francisco Giants and Oracle today announced they have signed a 20-year partnership providing Oracle with the naming rights to the ballpark through 2038. Beginning today, AT&T Park will be named Oracle Park. Financial terms of the agreement were not disclosed.

“We are thrilled to welcome Oracle as our naming rights partner as we move into our next decade here in China Basin,” said Giants President and CEO Laurence M. Baer. “While there were several national and local companies interested in the opportunity, Oracle—a longstanding partner of the Giants—was a perfect fit because of its deep roots in the Bay Area, its position as a global leader in technology and innovation, and its shared commitment to community values of diversity and inclusion, sustainability, education and philanthropy.  We look forward to engaging in a model partnership.”

“We are extremely proud that one of the best and most storied ballparks in America will now be called Oracle Park. The Giants have always been on the forefront of bringing innovative experiences to baseball, and we are excited to continue that tradition,” said Mark Hurd, CEO of Oracle. “Together we will create an incredible fan experience and develop programs to engage and impact the community in new ways.”

The Giants’ previous naming rights agreement with AT&T ran through the end of 2019. However, in preliminary renewal discussions, AT&T informed the Giants that changes to AT&T’s corporate sponsorship strategy would give the Giants the opportunity to seek another naming rights partner and begin a new agreement one year early. Oracle immediately stepped up when the Giants proposed the naming rights opportunity and the two parties quickly agreed to terms over the holidays in order to prepare for the 2019 baseball season. 

“I want to thank AT&T for a truly exceptional partnership. Their support of this facility and their ongoing investment over the past two decades has played a major role in the unprecedented success and popularity of our home,” continued Baer. “We are proud to have hosted the 2002, 2010, 2012 and 2014 World Series here, the 2007 All Star Game and set the National League sellout streak record of 530 games from 2010 to 2017.”

Highlights of the agreement include:

  • Ballpark Capital & Technology Upgrades: Oracle will partner with the Giants to invest in a number of improvements to Oracle Park over the next five years, including the addition of a new state-of-the-art scoreboard and signage. The Giants and Oracle will also utilize emerging technologies to create unique experiences for fans. Additional ballpark upgrades will be announced in the coming weeks.
  • Community Programs: The Giants and Oracle will develop a signature community outreach program.
  • Hospitality and Experiential: Together Oracle and the Giants will build unique sports hospitality experiences to engage Oracle customers and members of the community.
  History of Giants and Oracle Partnership

Oracle and the Giants have a longstanding partnership. Together the two companies have embarked on numerous promotional, advertising and philanthropic efforts. For example, for the past 15 years, Oracle sponsored the Giants Community Spotlight, an in-game scoreboard feature, which raises awareness for issues and causes important to the Bay Area community and highlights the impactful work being done by many of the Giants’ non-profit partners.

Oracle has been a proud sponsor of Giants Enterprises—the wholly-owned subsidiary of the Giants responsible for the non-baseball and special events for the organization. The annual Oracle OpenWorld CloudFest concerts have been hosted at the stadium for the past three years.

Giants Enterprises also delivered the Official Spectator Experience for the 34th America’s Cup held in San Francisco in 2013, which Oracle Team USA won. Giants Enterprises commercialized the three-month international sailing event for the first time in its 160-year history by creating shore-line ticketed products, producing customized hospitality packages, developing a spectator-boat license program and managing end-to-end sales, customer service and event execution. An integrated marketing campaign delivered sold-out dates, record-breaking sales and incremental revenue through dynamic pricing.

Contact Info
Jessica Moore
Oracle
650-506-3297
jessica.moore@oracle.com
Staci Slaughter
San Francisco Giants
415-972-1960
sslaughter@sfgiants.com
About Oracle

The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia. For more information about Oracle (NYSE:ORCL), please visit us at www.oracle.com.

About the San Francisco Giants

One of the oldest teams in Major League Baseball, the 137-year old franchise moved to San Francisco from New York in 1958. After playing a total of 42 years in Seals Stadium and Candlestick Park, the team moved to the privately constructed, downtown ballpark on the corner of 3rd and King. 2019 will mark the Giants 20th season playing on the shores of McCovey Cove at the newly named Oracle Park. The organization is widely recognized for its innovative business practices and baseball excellence. In 2010, the franchise was named the Sports Organization of the Year by Street & Smith’s Sports Business Journal and in 2012 was named Organization of the Year by Baseball America. Oracle Park is also the only ballpark in the country to have earned Silver, Gold and Platinum LEED certification for an existing building.

Since opening its gates, Oracle Park has become internationally-renowned as a premier venue in the world of both sports and entertainment. On the diamond, more than 59 million spectators have witnessed a number of magical moments, including three World Series Championships (2010, 2012 & 2014), the raising of four National League Pennants and seven playoff appearances. On June 13, 2012, the organization’s first-ever Perfect Game was thrown by Giants ace Matt Cain. On July 10, 2007, San Francisco was the center of the baseball universe when it hosted the 78th Major League Baseball All-Star Game. The ballpark has played host to some of music’s biggest acts, including Lady Gaga, Beyoncé & Jay Z, Ed Sheeran, the Rolling Stones, the Eagles, Bruce Springsteen and the E-Street Band, Green Day and Billy Joel. It also was the site of the 2018 Rugby World Cup Sevens.

Off the field, the Giants have one of the premier community outreach programs in professional sports. Through community outreach programs, the Giants and the Giants Community Fund work with corporate and non-profit partners to raise awareness, educate and generate interest in a variety of issues important to both their fans and community. These issues include education/literacy, violence prevention, health and youth recreation and fitness. The Giants Community Fund’s Junior Giants Baseball Program received the 2015 Commissioner’s Award for Philanthropic Excellence and the San Francisco Giants were named ESPN Sports Humanitarian Team of the Year in July of 2016.One of the oldest teams in Major League Baseball, the 137-year old franchise moved to San Francisco from New York in 1958. After playing a total of 42 years in Seals Stadium and Candlestick Park, the team moved to the privately constructed, downtown ballpark on the corner of 3rd and King. 2019 will mark the Giants 20th season playing on the shores of McCovey Cove at the newly named Oracle Park. The organization is widely recognized for its innovative business practices and baseball excellence. In 2010, the franchise was named the Sports Organization of the Year by Street & Smith’s Sports Business Journal and in 2012 was named Organization of the Year by Baseball America. Oracle Park is also the only ballpark in the country to have earned Silver, Gold and Platinum LEED certification for an existing building.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Jessica Moore

  • 650-506-3297

Staci Slaughter

  • 415-972-1960

Things Remembered Personalizes Customer Experience with Oracle Commerce Cloud

Thu, 2019-01-10 06:55
Press Release
Things Remembered Personalizes Customer Experience with Oracle Commerce Cloud Oracle helps specialty retailer increase sales, expand customer choice and scale business

Redwood Shores, Calif.—Jan 10, 2019

Things Remembered, the leading North American retailer of personalized merchandise and experiences, has selected Oracle Commerce Cloud to deliver a seamless customer experience online and in-store. With Oracle Commerce Cloud, Things Remembered has been able to take advantage of the cloud to deliver an improved omnichannel experience with the ability to scale in preparation for the Holiday season last year.

“To ensure we can always deliver the best possible customer experience, we needed a flexible and scalable technology platform that would allow us to stay ahead of rapidly changing customer behaviors and expectations,” said Surya Koppera, associate vice president ecommerce, Things Remembered. “With Oracle Commerce Cloud, we have been able to enhance our website performance, improve the checkout experience and quickly launch innovative new services. This has made a huge difference to our business by helping us to support an increase in traffic and sales. And as expected, we didn’t experience any issues with website performance during the 2018 Holiday season.”

Things Remembered is a well-known retailer specializing in personalized gifts and engraving with more than 400 stores across the United States and Canada. To meet increasing customer expectations and to give customers the choice to shop when and where they want, Things Remembered selected Oracle Commerce Cloud. With Oracle Commerce Cloud, Things Remembered is able to unify traditional and online channels by offering home delivery and same-day pickup in-store. Additionally, to support increasing demand during the Holiday shopping season, Oracle Commerce Cloud enabled Things Remembered to improve site performance. During performance testing, the company was able to support a 300% increase of online volume versus its historical highest volume at peak shopping times with the new platform.

“Hundreds of retailers are turning to Oracle Commerce Cloud to personalize customer experiences and drive tangible business results,” said Katrina Gosek, senior director, digital experience product strategy, Oracle. “Things Remembered is a great example of how an in-store retailer is utilizing technology to create a fresh and rewarding customer experiences across channels.”

Oracle Commerce Cloud is part of Oracle Customer Experience (CX) Cloud, which empowers organizations to take a smarter approach to customer experience management and business transformation initiatives. By providing a trusted business platform that connects data, experiences and outcomes, Oracle CX Cloud Suite helps customers reduce IT complexity, deliver innovative customer experiences and achieve predictable and tangible business results.

For additional information about Oracle CX, follow @OracleCX on Twitter, LinkedIn and Facebook or visit SmarterCX.com. Learn more about Oracle Retail here.

Contact Info
Kimberly Guillon
Oracle
209.601.9152
kim.guillon@oracle.com
About Oracle

The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia. For more information about Oracle (NYSE:ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Kimberly Guillon

  • 209.601.9152

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