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Oracle Forms Errors on Startup [message #494190]

Fri, 11 February 2011 12:37

Cossy
Messages: 4
Registered: February 2011
Location: UK

Junior Member

Hi Guys,

Complete newbie to Oracle Forms but not to the database so please be gentle.

We have an application that uses Oracle Forms 9i AS R2 that has been running happily for many years. There are two servers that run the client side application and provide the users with access to a single database.

Two weeks ago one of the two servers started expperiencing issues, then yesterday the second server started experiencing issues also.

The problem appears to relate to the Java component of the service. Typically what happens is that the user runs a batch file that starts the following java command:

C:\OraHome1\jdk\bin\java -Dorg.omg.CORBA.ORBClass=com.inprise.vbroker.orb.ORB -Dorg.omg.CORBA.ORBSingletonClass=com.inprise.vbroker.orb.ORB -Doracle.security.jazn.config=C:\OraHome1\j2ee\Oracle9iDS\config\jazn.xml -Doracle.home=C:\OraHome1 -DORACLE_HOME=C:\OraHome1 -jar C:\OraHome1\j2ee\home\oc4j.jar -userThreads -config C:\OraHome1\j2ee\Oracle9iDS\config\server.xml

This should start a service that listens for connections on port 8888. Internet Explorer then fires up and establishes a connection to the listening port.

Unfortunately we never get that far. We receive the following error and the Java service never starts so the IE conection fails to connect to the service on port 8888.

An unexpected exception has been detected in native code outside the VM.

Unexpected Signal : EXCEPTION_ACCESS_VIOLATION occurred at PC= 0x6d3f1992
Function name=(N/A)
Library=(N/A)

NOTE:
We are unable to locate the function name symbol for the error
just occurred. Please refer to release documentation for possible
reason and solutions.

Current Java thread:
at java.lang.ClassLoader$NativeLibrary.load(Native Method)
at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1419)
at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1335)
at java.lang.Runtime.loadLibrary0(Runtime.java:749)
at java.lang.System.loadLibrary(System.java:820)
at sun.security.action.LoadLibraryAction.run(LoadLibraryAction.java:53)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.InetAddress.<clinit>(InetAddress.java:62)
at oracle.core.ojdl.LogMessage.init(LogMessage.java:751)
at oracle.core.ojdl.LogMessage.<clinit>(LogMessage.java:860)
at oracle.core.ojdl.LogManager.init(LogManager.java:89)
at oracle.dms.instrument.Log.init(Log.java:73)
at oracle.dms.spy.Spy.init(Spy.java:117)
at oracle.dms.spy.Spy.init(Spy.java:80)
at com.evermind.server.ApplicationServer.initConsole(ApplicationServer.java:2841)
at com.evermind.server.OC4JServer.main(OC4JServer.java:198)

Dynamic libraries:
0x00400000 - 0x00405000 C:\OraHome1\jdk\bin\java.exe
0x7C800000 - 0x7C8C2000 C:\WINDOWS\system32\ntdll.dll
0x77E40000 - 0x77F42000 C:\WINDOWS\system32\kernel32.dll
0x7D1E0000 - 0x7D27C000 C:\WINDOWS\system32\ADVAPI32.dll
0x77C50000 - 0x77CEF000 C:\WINDOWS\system32\RPCRT4.dll
0x76F50000 - 0x76F63000 C:\WINDOWS\system32\Secur32.dll
0x77BA0000 - 0x77BFA000 C:\WINDOWS\system32\MSVCRT.dll
0x71C20000 - 0x71C32000 C:\WINDOWS\system32\tsappcmp.dll
0x6D420000 - 0x6D4F0000 C:\OraHome1\jdk\jre\bin\hotspot\jvm.dll
0x77380000 - 0x77411000 C:\WINDOWS\system32\USER32.dll
0x77C00000 - 0x77C49000 C:\WINDOWS\system32\GDI32.dll
0x76AA0000 - 0x76ACD000 C:\WINDOWS\system32\WINMM.dll
0x76290000 - 0x762AD000 C:\WINDOWS\system32\IMM32.DLL
0x67270000 - 0x672AE000 C:\Program Files\Citrix\system32\mfaphook.dll
0x77DA0000 - 0x77DF2000 C:\WINDOWS\system32\SHLWAPI.dll
0x10000000 - 0x10089000 C:\Program Files\Citrix\system32\CtxSbxHook.DLL
0x77B90000 - 0x77B98000 C:\WINDOWS\system32\VERSION.dll
0x65E20000 - 0x65E3F000 C:\Program Files\Citrix\system32\scardhook.dll
0x6D220000 - 0x6D227000 C:\OraHome1\jdk\jre\bin\hpi.dll
0x6D3B0000 - 0x6D3BD000 C:\OraHome1\jdk\jre\bin\verify.dll
0x6D250000 - 0x6D266000 C:\OraHome1\jdk\jre\bin\java.dll
0x6D3C0000 - 0x6D3CD000 C:\OraHome1\jdk\jre\bin\zip.dll
0x71BB0000 - 0x71BB8000 C:\OraHome1\jdk\jre\bin\net.dll
0x091D0000 - 0x091D9000 C:\WINDOWS\system32\WSOCK32.dll
0x71C00000 - 0x71C17000 C:\WINDOWS\system32\WS2_32.dll
0x71BF0000 - 0x71BF8000 C:\WINDOWS\system32\WS2HELP.dll
0x76C10000 - 0x76C38000 C:\WINDOWS\system32\imagehlp.dll
0x6D580000 - 0x6D628000 C:\WINDOWS\system32\dbghelp.dll
0x76B70000 - 0x76B7B000 C:\WINDOWS\system32\PSAPI.DLL

Local Time = Fri Feb 11 18:16:00 2011
Elapsed Time = 1
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Client VM (1.3.1_02-b02 mixed mode)

Does anyone have any ideas as to what could have happened? Something has changed on the server but not to my knowledge. Could it be an update of some sort from the internet?

I know that we use something called the Jinitiator if that helps.

Any ideas would be greatly appreciated.

Cossy

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Re: Oracle Forms Errors on Startup [message #494255 is a reply to message #494190]

Sat, 12 February 2011 07:55

Littlefoot
Messages: 21818
Registered: June 2005
Location: Croatia, Europe

Senior Member
Account Moderator

It would be nice if you knew what changed on those servers recently. Did someone install antivirus program?

I'm not sure that the following will help (probably won't), but - take a look.

Go to Control Panel; in there (or among "Add/Remove programs") you'll find Jinitiator. Which version is it? Try to remove it, reboot, then install the same version again. If you have more than just one version (such as .9, .17, .22), reinstall them all.

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Re: Oracle Forms Errors on Startup [message #494257 is a reply to message #494255]

Sat, 12 February 2011 08:09

Cossy
Messages: 4
Registered: February 2011
Location: UK

Junior Member

McAfee was recently installed on the servers, probably not more than one month ago.

Have you heard of issues with A/V and Oracle Forms/Java?

Thanks for the advice.

Cossy

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Re: Oracle Forms Errors on Startup [message #494275 is a reply to message #494257]

Sat, 12 February 2011 12:31

Littlefoot
Messages: 21818
Registered: June 2005
Location: Croatia, Europe

Senior Member
Account Moderator

As far as I can tell, yes - antivirus can be cause of certain issues. Try to (temporarily?) remove it and see what happens.

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Re: Oracle Forms Errors on Startup [message #494844 is a reply to message #494275]

Thu, 17 February 2011 05:03

Cossy
Messages: 4
Registered: February 2011
Location: UK

Junior Member

Thanks for the suggestion.

I disabled the A/V but it didn't make any difference.

Any other ideas would be appreciated.

cossy

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Re: Oracle Forms Errors on Startup [message #494859 is a reply to message #494844]

Thu, 17 February 2011 06:14

Cossy
Messages: 4
Registered: February 2011
Location: UK

Junior Member

I've managed to resolve this problem by pointing the original command:

C:\OraHome1\jdk\bin\java -Dorg.omg.CORBA.ORBClass=com.inprise.vbroker.orb.ORB -Dorg.omg.CORBA.ORBSingletonClass=com.inprise.vbroker.orb.ORB -Doracle.security.jazn.config=C:\OraHome1\j2ee\Oracle9iDS\config\jazn.xml -Doracle.home=C:\OraHome1 -DORACLE_HOME=C:\OraHome1 -jar C:\OraHome1\j2ee\home\oc4j.jar -userThreads -config C:\OraHome1\j2ee\Oracle9iDS\config\server.xml

to a new Java installation running in the "C:\windows\system32\" location ie

C:\windows\system32\java -Dorg.omg.CORBA.ORBClass=com.inprise.vbroker.orb.ORB -Dorg.omg.CORBA.ORBSingletonClass=com.inprise.vbroker.orb.ORB -Doracle.security.jazn.config=C:\OraHome1\j2ee\Oracle9iDS\config\jazn.xml -Doracle.home=C:\OraHome1 -DORACLE_HOME=C:\OraHome1 -jar C:\OraHome1\j2ee\home\oc4j.jar -userThreads -config C:\OraHome1\j2ee\Oracle9iDS\config\server.xml

That was it.

I guess the original installation of Java within Oracle had become corrupt.

Cossy

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Re: Oracle Forms Errors on Startup [message #494868 is a reply to message #494859]

Thu, 17 February 2011 07:00

Littlefoot
Messages: 21818
Registered: June 2005
Location: Croatia, Europe

Senior Member
Account Moderator

I'm glad you managed to solve the problem.

Just being curious: which operating system version do you use?

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